In my pursuit of creating user-centric designs, I embrace the synergy of the Agile-Lean-Triple Diamond approach. I start by deeply understanding and defining the user needs, anchoring my insights in the Discovery phase. As I transition into design, I emphasise rapid, iterative prototypes, always prioritising core functionality and user value to avoid wastage, a principle at the heart of Lean. Throughout development, my commitment to Agile ensures flexibility, regular feedback, and swift adaptations, all while remaining rooted in the structure of the Triple Diamond's three-phase progression. This integrated methodology doesn't just end post-launch; it thrives on continuous improvement, always evolving, always user-focused. By intertwining these principles, I craft experiences that are both efficient and deeply resonant with users.
The Triple-Threat Method
Triple Diamond
Divides design into three phases: Exploration: Ascertain and refine user needs and challenges. Creation: Brainstorm, model, and enhance solutions through iteration. Implementation: Apply the approved design, supported by continuous evaluation and modifications.
Agile
Skip rigidity and embrace flexibility with iterative, user-centered development cycles.
Lean
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Breakdown
1. Pre-Planning & Strategy Discovery Diamond (1st Diamond)
Research & Understand
Conduct stakeholder interviews to understand the product vision and objectives.
Engage in user research to gain insight into user needs, behaviors, and pain points.
Map out the current user journey.
Define
Analyse research findings and prioritise them.
Identify the key problem areas and areas of opportunity.
Define the project scope and initial user stories in alignment with Agile practices.
2. Iterative Design & Development Design Diamond (2nd Diamond)
Design & Prototype
Sketch initial ideas and wireframes based on the defined user stories and requirements.
Develop interactive prototypes for testing purposes.
Apply Lean principles to ensure minimal viable designs are created (focus on core functionalities).
Validate
Conduct usability testing with real users.
Gather feedback and iterate on the design based on results.
Prioritise feedback using Agile's backlog management and ensure changes align with Lean principles to avoid wastage.
Development Diamond (3rd Diamond)
Develop
Work in sprints (1-3 weeks each) as per Agile methodologies.
In each sprint, design, develop, and test features based on prioritised user stories.
Ensure Lean principles are applied during development; avoid over engineering, focus on user value.
Review & Iterate
At the end of each sprint, conduct sprint reviews with stakeholders and gather feedback.
Conduct regular retrospectives with the team to continuously improve processes.
Iterate on product features based on user feedback and testing results.
4. Post-Launch & Continuous Improvement
Launch & Monitor
Release the product to a broader audience.
Monitor user behaviour and gather analytics data.
Ensure that any issues or bugs are quickly addressed in alignment with Agile's fast response approach.
Evaluate & Iterate
Regularly revisit user feedback and analytics to identify areas for improvement.
Prioritise and incorporate these into the product backlog.
Work them into upcoming sprints to ensure continuous improvement, reflecting both Agile's iterative nature and Lean's focus on delivering maximum user value.
Educate & Upskill
Stay updated with the latest design trends and tools.
Engage in workshops, training, and conferences to ensure the team is always utilizing the best practices in UX.
